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Gardénia - Support PDF Print E-mail

Beyond the informal support offered by the GARDENIA user community (mailing lists, forums), GOTHAM provides several  commercial support options for GARDENIA.

Informal Support
Informal support can be obtained through GARDENIA users community. Please check the following links: 


  • General Discussion Forum - General GARDENIA forum. Questions and general discussion.
  • Project page at SourceForge - GARDENIA Project page on SourceForge (website for open-source projects hosting). Contains links for downloading source code, installation packages, discussion forums, mailing lists, CVS source code repository, new functionality requests, problems/bugs reporting, etc.
    •

Commercial Support
The commercial and professional support for GARDENIA can be obtained directly from GOTHAM, or throught its partners and integrators network, and can be used for:


  • Installation of Desktop and Enterprise Editions
  • Data Migration
  • Migration from other applications to GARDENIA
  • User training of GARDENIA
  • Technical Training on  GARDENIA (eg, for partners)
  • Advanced Technical Training for programmers and software architects (eg, for partners and integrators)
  • Piority problems, questions and/or bugs resolution
  • Adapt to your business specific needs
  • Custom DevelopmentDesenvolvimento à medida
  • General Consulting
    •

 

The commercial support is supplied as hour packs, and allows us to support GARDENIA development and evolution. These packs are described on the following table.

Prices for Support and Hour Packs (in Euros, excluding VAT)
Name Price
 Description
Initiation Pack
 100€ On-Site Gardenia Desktop Edition installation (1h) and initial training (1h), including one travel (only on Lisbon metropolitan area, Portugal).
10 hours pack
 550€ 10 support hours, including one travel (Lisbon metropolitan area, Portugal).
20 hours pack
 1000€ 20 support hours, including two travels (Lisbon metropolitan hour, Portugal).
Per hour value
 60€ Base value for each hour, out of the hours packs defined in this table. Valid only for Portugal, and does not include travel/accomodation costs.
Travel Costs
 15€ Prices for each customer site deslocation, on Lisbon Metropolitan Area, Portugal.


In order to receive a proposal, acquire commercial support or for more details please contact us using the email  

We are now developing our partners and integrators network. Contact us.

 
Quote
"Always bear in mind that your own resolution to succeed is more important than any one thing."
Abraham Lincoln
 
GARDÉNIA
Read about  GARDÉNIA , a free and Open Source enterprise management software created by GOTHAM.